I AM NOT SURE WHICH PRODUCT TO BUY. CAN YOU PLEASE HELP ME OUT?
Sure! The VANITY team is always here for your assistance and is ready to help you choose your perfect style and fit of product. We have the option of a live chat feature on the website, where a guaranteed female assistant will guide you. You may also call, text or whatsapp message at +92 349 1209974 or visit our page for more detailed options.
THE CUSTOMER CARE NUMBER PROVIDED ON THE WEBSITE IS ALWAYS BUSY? HOW LONG DO I NEED TO WAIT?
Unfortunately, lines may be busier than usual sometimes. This results in longer waiting periods. We truly regret the inconvenience this causes you and ask that you please try again after a while. Our sales assistants will establish contact as soon as possible. We have multiple ways of communication available, you can also email us or text us on whatsapp and we will respond asap.
We normally do have some offer or the other running on our website. Kindly go to the page to view the latest purchases on sales or sign up to receive email notifications.
DO YOU DELIVER ALL OVER PAKISTAN?
We deliver all across Pakistan. The courier charges will be beared by the customer depending upon the weight.The payment would be transferred online .
WHAT SIZES DO YOU HAVE? DO YOU HAVE BIG SIZES?
At Vanity, we have the largest variety of sizes and styles available and guarantee to find something to fit you, no matter what your size. Our bra sizes range from 32 to 52.
WHAT ARE YOUR DELIVERY CHARGES?
Delivery for orders over Rs. 3000 is FREE. However, for orders under that amount, delivery charges of Rs. 300 apply for destinations anywhere in Pakistan.
WHAT IS YOUR DELIVERY TIME?
Deliveries normally take 4-5 working days for metro cities and 6-7 working days for more remote areas. If you have concerns or your package is taking longer, please do not hesitate to contact us.
HOW TO CALCULATE BRA SIZE?
To facilitate your bra fitting experience, we have a bra size calculator page on our website. Kindly visit the mentioned link and follow the directions to get your perfect bra size. ClickHere
WHAT IS YOUR EXCHANGE/RETURN POLICY? CAN WE EXCHANGE PANTIES? CAN WE EXCHANGE IF THE BRA DOESN’T FIT?
We do have refund/return policy and we are also a manufacturer company. We provide both refund and exchange options and If your bra does not fit right or, for some reason, you do not want to keep your purchase, you can either return or exchange it within 30 days with all tags, packaging and receipt intact. We may also grant a coupon of credit amount which will be given to the customer which can be used with in three months to shop at vanitypk.com.
WHERE ARE YOU LOCATED? CAN WE PICK UP PARCEL FROM YOUR OFFICE?
Our business is based in Karachi. Our Head office is at 36-C, 24th commercial street, phase 2 extension, DHA Karachi, Pakistan.
Our contact number is +92 349 1209974. We are also available on whatsapp on same number. For more methods to contact us, go to the contact us page.
ARE THESE LOCAL PRODUCTS?
All Vanity products are manufactured by Vanity itself. Vanity is a manufacturer company and we also provide our products to other retailers and wholesalers.
CAN WE PAY THROUGH CASH ON DELIVERY? CAN WE USE BANK TRANSFER? CAN WE PAY THROUGH CREDIT CARD
Yes for all. Payments can be made through cash on delivery (COD), bank transfers, Credit or Debit Cards and also through easy paisa. Please contact us directly in case of further queries.